As you all may oredi know I recently bought an airticket to Melbourne during the Matta Fair. It was from this tour agent based in Klang called Klang Valley Travel & Tours (M) S/B or Sprint Travel & Tours S/B at Wisma Cosway, Kuala Lumpur. So it’s some Cap Ah Miao tour agency la..but then it was just an airticket, how wrong can it be right?? Yes it was bad all the way.
Firstly, we were told our tickets will be ready in 3 days but we have to check with their KL office. We are not really bothered as we were only going to travel in August ma. So we only called to check like a few weeks later. We only arranged to collect the tickets yesterday so one of my travel mate called the day before to check again to be sure. Don’t want to go all the way and not get the tickets ma..
F-….I would like check if you SENT the tickets to your KL office…
A-….errrr..I don’t know wor, you check with KL office la..
F-(raised voice a bit) No I just want to know if you SENT already, I will call KL office to check later if they received but I just want to know if you SENT or NOT..
A-eh why you raise your voice and scold me?
F-I just asked you a simple question and you didn’t answer me!
A-ok ok..wait ah…ya ya ya..sent leow..
Called KL Office
F-….Do you have our tickets there?
G-Wait ah.. (rumaging files sound krsh krsh….)
errr…mo wor (don’t have)…
F-What? Are you sure? Can you check again??
G -ok (again rumaging files sound krsh krsh….) ah…ya ya ya..yau ah (yes there they are)..
F- (blur blur liddat) Are you sure or not?
G-yes yes sure sure..
Yesterday at the KL office
The moment we entered we saw this la la mui (there those girls with golden coloured hair with funny make up & short mini skirts leh..u know what I mean??) sitting behind the counter playing with her mobile phone. We asked her for the tickets she just took our reference and didn’t even look at us, then went rummaging for the tickets from this makeshift box on the counter! We checked the tickets one by one and then I asked her some questions.
Me-Err if we need to change the passenger name is that possible?
Me-eh,,i thot can just pay the charges and can change the name..
G-no lar cannot cos ticket bot in matta fair very strict one..
Me-so if we loose the ticket how?
G-alamak…dunno leh…err very troublesome i guess…(turned to her colik) eh if loose the ticket how ah? (in mandarin)
C-have to report police bla bla bla…problem la
Me-meaning if this person can’t go and we can’t change to another passenger, so burn la this ticket?
G-yes la…(still fiddling with her mobile)
Me-Wah liddat very scary leh, eh so important this airticket and you just leave the tickets in this lauya box here ah? Afturds people come and take how?
G-aiya miss I’m here one ma…and this ticket is useless to anyone except for the name listed on the ticket
Me-(ya right…you are either busy fiddling with the phone or chatting up some guy, yes there was this guy hanging around at that point of time, like that how to jaga the tickets wor..) If that person wants to just take away the ticket and cause trouble how? (ok I was being ridiculous but I was curious how she would answer me..)
After that we just took our tickets after checking and left. The girl didn’t ask for any identification or asked us to sign our signature on any thing. Meaning, any body can just go and collect the ticket just like that! Shiaks! So, remember for a savings of RM400 or less, we had to go through this